Wheelchair lift - platform cracking
Defect Summary
Mobility specialists, inc. (mobility specialists) is recalling certain model year 2006-2014 ford e-250, and e-350 vehicles modified to be equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts manufactured by ricon corporation. the platform side plate of the affected wheelchair lifts may crack. additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Safety Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. when the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. this failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Corrective Action
Mobility specialists will notify owners to take their vehicles to a ricon dealer or service center who will install supplemental platform support bumpers. any platform that has already started cracking will be replaced, free of charge. the recall began on november 13, 2015. owners may contact mobility specialists customer service at 1-877-777-5438, or ricon customer service at 1-800-322-2884.
Similar Recalls
Other recalls from Mobility Specialists, Inc. or involving N/A.
FAQ: Recall 15V763000
Your rights, the repair process, and what each field on this page means.
What is recall 15V763000?
NHTSA recall 15V763000 was issued by Mobility Specialists, Inc. on November 17, 2015. It addresses: Wheelchair lift - platform cracking. The recall affects approximately 285 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Mobility Specialists, Inc. dealer and reference NHTSA recall ID 15V763000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.