Safety Recall NHTSA · 15V796000 Reported November 24, 2015

Onboard charger malfunction/car may shift to park

Mercedes-benz Usa, Llc · N/A · 52 vehicles potentially affected

NHTSA ID
15V796000
Manufacturer Campaign
2015120002
Component
N/A
Vehicles Affected
52
Recall Type
Vehicle
Report Received
November 24, 2015
Completion Rate
88.46

Defect Summary

Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 s550 hybrid vehicles manufactured april 24, 2015, to june 12, 2015. the affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.

Safety Consequence

If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.

Corrective Action

Mbusa will notify owners, and dealers will replace the onboard charger, free of charge. the recall began on january 27, 2016. owners may contact mbusa customer service at 1-800-367-6372.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 15V796000 or campaign 2015120002.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 15V796000

Your rights, the repair process, and what each field on this page means.

What is recall 15V796000?

NHTSA recall 15V796000 was issued by Mercedes-benz Usa, Llc on November 24, 2015. It addresses: Onboard charger malfunction/car may shift to park. The recall affects approximately 52 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 15V796000 or the manufacturer campaign number 2015120002. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.