Loss of electric power steering assist
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2015 c300 and c400 4matic sedans manufactured january 27, 2014, to december 1, 2014. due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
Safety Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Corrective Action
Mbusa will notify owners, and dealers will update the power steering software, free of charge. the recall began in january 15, 2016. owners may contact mbusa customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Steering.
FAQ: Recall 15V845000
Your rights, the repair process, and what each field on this page means.
What is recall 15V845000?
NHTSA recall 15V845000 was issued by Mercedes-benz Usa, Llc on December 16, 2015. It addresses: Loss of electric power steering assist. The recall affects approximately 28,452 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 15V845000 or the manufacturer campaign number 2015120006. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.