Windshield bracket for laser sensor may detach
Defect Summary
Pilkington north america, inc. (pilkington) is recalling certain replacement windshields, model fw04026 gty, manufactured november 23, 2015, to december 16, 2015 for use in mazda cx-5 vehicles that are equipped with the smart city brake support system. the affected windshields have a bracket mounted on the inside to hold a laser sensor or lidar device for the smart city brake support system. these brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Safety Consequence
If the bracket loosens or detaches from the windshield, the safety features of the smart city brake support system may be disabled and therefore increase the risk of a crash.
Corrective Action
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. the affected windshields will be replaced, free of charge. this recall began on february 15, 2016. owners may contact pilkington at 1-844-278-7230.
Similar Recalls
Other recalls from Pilkington North America, Inc. or involving Visibility.
FAQ: Recall 16E002000
Your rights, the repair process, and what each field on this page means.
What is recall 16E002000?
NHTSA recall 16E002000 was issued by Pilkington North America, Inc. on January 19, 2016. It addresses: Windshield bracket for laser sensor may detach. The recall affects approximately 193 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Pilkington North America, Inc. dealer and reference NHTSA recall ID 16E002000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.