Driver may exit vehicle when it is not in park
Defect Summary
Chrysler (fca us llc) is recalling certain model year 2012-2014 dodge charger and chrysler 300 vehicles manufactured february 15, 2011, to november 27, 2014, and 2014-2015 jeep grand cherokee vehicles manufactured july 16, 2012, to december 22, 2015. the affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in park, allowing them to exit the vehicle while the vehicle is still in gear.
Safety Consequence
Drivers thinking that their vehicle's transmission is in the park position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Corrective Action
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. the recall began on june 24, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s27. note: on october 19, 2016 chrysler identified some previously repaired vehicles did not receive the complete software updates. chrysler will renotify the affected owners, and dealers will update the software again.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Power Train.
FAQ: Recall 16V240000
Your rights, the repair process, and what each field on this page means.
What is recall 16V240000?
NHTSA recall 16V240000 was issued by Chrysler (fca Us, Llc) on April 25, 2016. It addresses: Driver may exit vehicle when it is not in park. The recall affects approximately 811,290 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 16V240000 or the manufacturer campaign number S27. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.