Wheel chair lift platform cracking/big pivot holes
Defect Summary
Supreme corporation (supreme) is recalling certain model year 2008-2014 startrans activity bus, azure hybrid, candidate, senator, senator hd, senator ii, president, president s2, sentinel van, and trolley shuttle buses manufactured may 9, 2008, to august 9, 2014, equipped with certain model s2005, s2010, s5005, s5010, s5505, and s5510 wheelchair lifts by ricon. the platform side plate of the affected wheelchair lifts may crack. additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Safety Consequence
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. this failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Corrective Action
Supreme will notify owners and advise them to contact ricon, and ricon dealers will inspect the link arms for damage or for displaced bearings. the platform will be inspected for cracks. any damaged parts will be replaced, free of charge. the recall began on june 29, 2016. owners may contact supreme customer service at 1-800-642-4889 or ricon customer service at 1-800-322-2884.
Similar Recalls
Other recalls from Supreme Corporation or involving N/A.
FAQ: Recall 16V369000
Your rights, the repair process, and what each field on this page means.
What is recall 16V369000?
NHTSA recall 16V369000 was issued by Supreme Corporation on May 26, 2016. It addresses: Wheel chair lift platform cracking/big pivot holes. The recall affects approximately 759 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Supreme Corporation dealer and reference NHTSA recall ID 16V369000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.