Safety Recall NHTSA · 16V544000 Reported July 20, 2016

False activations of the touchscreen display

Ferrara Fire Apparatus, Inc. · N/A · 24 vehicles potentially affected

NHTSA ID
16V544000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Ferrara Fire Apparatus, Inc.
Component
N/A
Vehicles Affected
24
Recall Type
Vehicle
Report Received
July 20, 2016
Completion Rate
100.00

Defect Summary

Ferrara fire apparatus, inc. (ferrara) is recalling certain model year 2011-2016 inferno, igniter, intruder, and cinder emergency vehicles manufactured october 3, 2011, to may 31, 2016, equipped with class 1 ultraview touchscreens manufactured by hale products. these touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Safety Consequence

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Corrective Action

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. the recall began on august 26, 2016. owners may contact ferrara customer service at 1-225-567-7100 extension 3011.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ferrara Fire Apparatus, Inc. dealer and reference recall ID 16V544000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 16V544000

Your rights, the repair process, and what each field on this page means.

What is recall 16V544000?

NHTSA recall 16V544000 was issued by Ferrara Fire Apparatus, Inc. on July 20, 2016. It addresses: False activations of the touchscreen display. The recall affects approximately 24 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Ferrara Fire Apparatus, Inc. dealer and reference NHTSA recall ID 16V544000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.