Large Recall NHTSA · 16V644000 Reported September 6, 2016

Rear lift gate may fall if lift gate stays corrode

Mazda North American Operations · Structure · 580,455 vehicles potentially affected

NHTSA ID
16V644000
Manufacturer Campaign
9916H
Component
Structure
Vehicles Affected
580,455
Recall Type
Vehicle
Report Received
September 6, 2016
Completion Rate
65.42

Defect Summary

Mazda north american operations (mazda) is recalling certain model year 2010-2013 mazda3 and mazdaspeed3 vehicles manufactured november 18, 2008, to june 8, 2013, 2012-2015 mazda5 vehicles manufactured october 26, 2010, to june 22, 2015, 2016 cx-3 vehicles manufactured june 1, 2015, to december 26, 2015, and 2013-2016 cx-5 vehicles manufactured december 15, 2011, to december 26, 2015. on the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Safety Consequence

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Corrective Action

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. the recall began april 2017. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 9916h.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mazda North American Operations dealer and reference recall ID 16V644000 or campaign 9916H.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mazda North American Operations or involving Structure.

FAQ: Recall 16V644000

Your rights, the repair process, and what each field on this page means.

What is recall 16V644000?

NHTSA recall 16V644000 was issued by Mazda North American Operations on September 6, 2016. It addresses: Rear lift gate may fall if lift gate stays corrode. The recall affects approximately 580,455 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Mazda North American Operations dealer and reference NHTSA recall ID 16V644000 or the manufacturer campaign number 9916H. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.