Safety Recall NHTSA · 16V663000 Reported September 14, 2016

False activations of the touchscreen display

Smeal Holding, Llc · N/A · 6 vehicles potentially affected

NHTSA ID
16V663000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Smeal Holding, Llc
Component
N/A
Vehicles Affected
6
Recall Type
Vehicle
Report Received
September 14, 2016
Completion Rate
100.00

Defect Summary

Smeal fire apparatus co., inc. (smeal) is recalling certain 2015-2016 aerial fire apparatus vehicles manufactured october 1, 2015, to august 31, 2015, equipped with class 1 ultraview touchscreens manufactured by hale products. these touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Safety Consequence

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Corrective Action

Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. the recall began on october 18, 2016. owners may contact smeal customer service at 1-877-415-8628, option 1 for smeal, then option 4 for direct customer service.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Smeal Holding, Llc dealer and reference recall ID 16V663000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 16V663000

Your rights, the repair process, and what each field on this page means.

What is recall 16V663000?

NHTSA recall 16V663000 was issued by Smeal Holding, Llc on September 14, 2016. It addresses: False activations of the touchscreen display. The recall affects approximately 6 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Smeal Holding, Llc dealer and reference NHTSA recall ID 16V663000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.