False activations of touchscreen
Defect Summary
Rev ambulance group orlando, inc. (rev) is recalling certain model year 2010-2016 road rescue specialty vehicles, as well as ultramedic, promedic, duramedic, metromedic, and transmedic emergency vehicles equipped with class 1 ultraview touchscreens manufactured by hale products. these touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Safety Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Corrective Action
Rev will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. the recall began on november 20, 2016. owners may contact rev customer service at 1-800-628-8178 or hale products customer service center at 1-800-533-3569 or halecustomerservice@idexcorp.com.
Similar Recalls
Other recalls from Rev Ambulance Group Orlando, Inc. or involving Electrical System.
FAQ: Recall 16V708000
Your rights, the repair process, and what each field on this page means.
What is recall 16V708000?
NHTSA recall 16V708000 was issued by Rev Ambulance Group Orlando, Inc. on October 4, 2016. It addresses: False activations of touchscreen. The recall affects approximately 145 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Rev Ambulance Group Orlando, Inc. dealer and reference NHTSA recall ID 16V708000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.