Underbody panel may melt from catalyst heat
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2017 e400 4matic coupe, e400 convertible, e550 coupe and e550 convertible vehicles manufactured june 7, 2016, to september 8, 2016. on the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
Safety Consequence
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
Corrective Action
Mbusa will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. the recall began december 2016. Owners may contact mercedes customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Structure.
FAQ: Recall 16V831000
Your rights, the repair process, and what each field on this page means.
What is recall 16V831000?
NHTSA recall 16V831000 was issued by Mercedes-benz Usa, Llc on November 17, 2016. It addresses: Underbody panel may melt from catalyst heat. The recall affects approximately 799 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 16V831000 or the manufacturer campaign number 2016110008. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.