Safety Recall NHTSA · 16V838000 Reported November 18, 2016

Engine coolant leak into cabin

International Motors, Llc · Engine And Engine Cooling · 157 vehicles potentially affected

NHTSA ID
16V838000
Manufacturer Campaign
16511
Component
Engine And Engine Cooling
Vehicles Affected
157
Recall Type
Vehicle
Report Received
November 18, 2016
Completion Rate
68.15

Defect Summary

Navistar, inc. (navistar) is recalling certain model year 2011-2016 ic bus ce transit buses manufactured july 1, 2010, to february 4, 2015, and one ic bus be transit bus manufactured on november 2, 2010. the affected vehicles have a water shutoff valve, inside, forward of driver heater (feature code 48ppj or 48ppp) that has a formed heater hose that over time, may fatigue and split resulting in hot engine coolant fluid leaking into the driver's foot area.

Safety Consequence

If hot, pressurized coolant suddenly spills into the operator's foot area, there is an increased risk of a burn injury or a crash.

Corrective Action

Navistar will notify owners, and dealers will replace the formed heater hose with a more robust one, free of charge. The recall began on january 4, 2017. owners may contact navistar customer service at 1-800-448-7825. navistar's number for this recall is 16511.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized International Motors, Llc dealer and reference recall ID 16V838000 or campaign 16511.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from International Motors, Llc or involving Engine And Engine Cooling.

FAQ: Recall 16V838000

Your rights, the repair process, and what each field on this page means.

What is recall 16V838000?

NHTSA recall 16V838000 was issued by International Motors, Llc on November 18, 2016. It addresses: Engine coolant leak into cabin. The recall affects approximately 157 vehicles, with the defect involving the Engine And Engine Cooling component.

How do I get this recall repaired?

Contact any authorized International Motors, Llc dealer and reference NHTSA recall ID 16V838000 or the manufacturer campaign number 16511. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.