Transmission may not respond to shift lever input
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2017 e300 and e300 4matic vehicles. the affected vehicles may have a damaged steering column-mounted shift lever module. if the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Safety Consequence
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. the recall began april 2017. owners may contact mbusa customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Power Train.
FAQ: Recall 17V078000
Your rights, the repair process, and what each field on this page means.
What is recall 17V078000?
NHTSA recall 17V078000 was issued by Mercedes-benz Usa, Llc on February 8, 2017. It addresses: Transmission may not respond to shift lever input. The recall affects approximately 73 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 17V078000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.