Loss of electric power steering assistance
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling certain 2016-2017 c300 vehicles. the electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
Safety Consequence
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will replace the electric power steering rack, free of charge. the recall began june 2017. owners may contact mbusa customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Steering.
FAQ: Recall 17V243000
Your rights, the repair process, and what each field on this page means.
What is recall 17V243000?
NHTSA recall 17V243000 was issued by Mercedes-benz Usa, Llc on April 11, 2017. It addresses: Loss of electric power steering assistance. The recall affects approximately 3 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 17V243000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.