Loss of instrument cluster display/fmvss 101
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling certain 2017 e300 and e300 4matic vehicles. the software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays."
Safety Consequence
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update the instrument cluster display software, free of charge. the recall began late may 2017. owners may contact mbusa customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 17V245000
Your rights, the repair process, and what each field on this page means.
What is recall 17V245000?
NHTSA recall 17V245000 was issued by Mercedes-benz Usa, Llc on April 11, 2017. It addresses: Loss of instrument cluster display/fmvss 101. The recall affects approximately 15 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 17V245000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.