Failed updated control units
Defect Summary
Daimler vans usa, llc (dvusa) is recalling certain 2013-2014 freightliner sprinter and 2016 mercedes-benz metris vehicles. during vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Safety Consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. these problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Corrective Action
Dvusa will notify owners, and mercedes-benz and freightliner dealers will update the affected control units on the vehicles, free of charge. an interim notice was sent to owners on july 12, 2017. the recall began on september 1, 2017. owners may contact dvusa customer service at 1-877-762-8267.
Similar Recalls
Other recalls from Daimler Vans Usa, Llc or involving Electrical System.
FAQ: Recall 17V272000
Your rights, the repair process, and what each field on this page means.
What is recall 17V272000?
NHTSA recall 17V272000 was issued by Daimler Vans Usa, Llc on April 21, 2017. It addresses: Failed updated control units. The recall affects approximately 3 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 17V272000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.