Large Recall NHTSA · 17V273000 Reported April 25, 2017

Improper air bag information/fmvss 208

Chrysler (fca Us, Llc) · Equipment · 113,896 vehicles potentially affected

NHTSA ID
17V273000
Manufacturer Campaign
T24
Component
Equipment
Vehicles Affected
113,896
Recall Type
Vehicle
Report Received
April 25, 2017
Completion Rate
99.79

Defect Summary

Chrysler (fca us llc) is recalling certain 2014-2017 ram promaster vehicles. the sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."

Safety Consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Corrective Action

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. the recall began june 14, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t24.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 17V273000 or campaign T24.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 17V273000

Your rights, the repair process, and what each field on this page means.

What is recall 17V273000?

NHTSA recall 17V273000 was issued by Chrysler (fca Us, Llc) on April 25, 2017. It addresses: Improper air bag information/fmvss 208. The recall affects approximately 113,896 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 17V273000 or the manufacturer campaign number T24. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.