Incorrect head restraints installed/fmvss 202a
Defect Summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2016-2017 cc vehicles. incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 202a, "head restraints."
Safety Consequence
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. the recall began june 26, 2017. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 72g5.
Similar Recalls
Other recalls from Volkswagen Group Of America, Inc. or involving Seats.
FAQ: Recall 17V287000
Your rights, the repair process, and what each field on this page means.
What is recall 17V287000?
NHTSA recall 17V287000 was issued by Volkswagen Group Of America, Inc. on April 28, 2017. It addresses: Incorrect head restraints installed/fmvss 202a. The recall affects approximately 23 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 17V287000 or the manufacturer campaign number 72G5. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.