Heat shield not long enough to prevent damage
Defect Summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2012-2014 passat vehicles, equipped with diesel engines and direct-shift transmissions (dsg). the vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
Safety Consequence
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (dpf), it could increase the risk of fire.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. the recall began on july 7, 2017. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 23w5.
Similar Recalls
Other recalls from Volkswagen Group Of America, Inc. or involving Engine And Engine Cooling.
FAQ: Recall 17V309000
Your rights, the repair process, and what each field on this page means.
What is recall 17V309000?
NHTSA recall 17V309000 was issued by Volkswagen Group Of America, Inc. on May 11, 2017. It addresses: Heat shield not long enough to prevent damage. The recall affects approximately 84,262 vehicles, with the defect involving the Engine And Engine Cooling component.
How do I get this recall repaired?
Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 17V309000 or the manufacturer campaign number 23W5. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.