Safety Recall NHTSA · 17V321000 Reported May 15, 2017

Loss of remote control functions

Terex South Dakota, Inc. · N/A · 444 vehicles potentially affected

NHTSA ID
17V321000
Manufacturer Campaign
SN659
Manufacturer
Terex South Dakota, Inc.
Component
N/A
Vehicles Affected
444
Recall Type
Vehicle
Report Received
May 15, 2017
Completion Rate
30.41

Defect Summary

Terex south dakota (tsd) is recalling certain 2012-2017 digger derricks and aerial devices, models c4000, c5000, c6000, c7000, general, hr, om, rm,rmx, sc, scm, tc, tcx, tl, tm, and xt, built on freightliner chassis with smartplex engine controls. the vehicles have a switch to monitor whether the hood is open or not. if the switch thinks that the hood is open, the vehicle software may disable the aerial or digger derrick remote engine control functions.

Safety Consequence

If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the aerial or digger derrick, it may increase the risk of an injury.

Corrective Action

Tsd will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. the recall began on june 28, 2017. owners may contact tsd customer service department at 1-800-982-8975. tsd's number for this recall is sn659.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Terex South Dakota, Inc. dealer and reference recall ID 17V321000 or campaign SN659.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 17V321000

Your rights, the repair process, and what each field on this page means.

What is recall 17V321000?

NHTSA recall 17V321000 was issued by Terex South Dakota, Inc. on May 15, 2017. It addresses: Loss of remote control functions. The recall affects approximately 444 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Terex South Dakota, Inc. dealer and reference NHTSA recall ID 17V321000 or the manufacturer campaign number SN659. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.