Safety Recall NHTSA · 17V398000 Reported June 26, 2017

Driver's knee air bag may not inflate/fmvss 208

Ford Motor Company · Air Bags · 3 vehicles potentially affected

NHTSA ID
17V398000
Manufacturer Campaign
17C11
Manufacturer
Component
Air Bags
Vehicles Affected
3
Recall Type
Vehicle
Report Received
June 26, 2017
Completion Rate
66.67

Defect Summary

Ford motor company (ford) is recalling certain 2016 ford escape vehicles. the driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."

Safety Consequence

In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. the recall began on august 8, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17c11.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 17V398000 or campaign 17C11.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Air Bags.

FAQ: Recall 17V398000

Your rights, the repair process, and what each field on this page means.

What is recall 17V398000?

NHTSA recall 17V398000 was issued by Ford Motor Company on June 26, 2017. It addresses: Driver's knee air bag may not inflate/fmvss 208. The recall affects approximately 3 vehicles, with the defect involving the Air Bags component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 17V398000 or the manufacturer campaign number 17C11. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.