Safety Recall NHTSA · 17V535000 Reported August 31, 2017

Tie rod may loosen

Q: What is recall 17V535000?

NHTSA recall 17V535000 was issued by Mack Trucks, Inc. on August 31, 2017. It addresses: Tie rod may loosen. The recall affects approximately 439 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Mack Trucks, Inc. · N/A · 439 vehicles potentially affected

NHTSA ID

17V535000

Manufacturer Campaign

SC0408

Manufacturer

Mack Trucks, Inc.

Component

N/A

Vehicles Affected

439

Recall Type

Vehicle

Report Received

August 31, 2017

Completion Rate

77.45

Defect Summary

Mack trucks, inc. (mack) is recalling certain 2016 pinnacle chu and cxu diesel trucks equipped with certain dana steer axles. the castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.

Safety Consequence

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.

Corrective Action

Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on october 17, 2017. owners may contact mack customer service at 1-800-866-1177. mack's number for this recall is sc0408.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Mack Trucks, Inc. dealer and reference recall ID 17V535000 or campaign SC0408.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

Similar Recalls

Other recalls from Mack Trucks, Inc. or involving N/A.

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FAQ: Recall 17V535000

Your rights, the repair process, and what each field on this page means.

What is recall 17V535000?

NHTSA recall 17V535000 was issued by Mack Trucks, Inc. on August 31, 2017. It addresses: Tie rod may loosen. The recall affects approximately 439 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 17V535000 or the manufacturer campaign number SC0408. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.