Safety Recall NHTSA · 17V540000 Reported August 31, 2017

Tie rod may loosen

E-one Incorporated · N/A · 5 vehicles potentially affected

NHTSA ID
17V540000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
E-one Incorporated
Component
N/A
Vehicles Affected
5
Recall Type
Vehicle
Report Received
August 31, 2017
Completion Rate
40.00

Defect Summary

E-one incorporated (e-one) is recalling certain 2015 cyclone ii and quest ii emergency vehicles, equipped with certain spicer d-series and e-series steer axles. the castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Safety Consequence

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Corrective Action

E-one will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on october 5, 2017. owners may contact e-one customer service at 1-800-627-5050.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized E-one Incorporated dealer and reference recall ID 17V540000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 17V540000

Your rights, the repair process, and what each field on this page means.

What is recall 17V540000?

NHTSA recall 17V540000 was issued by E-one Incorporated on August 31, 2017. It addresses: Tie rod may loosen. The recall affects approximately 5 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized E-one Incorporated dealer and reference NHTSA recall ID 17V540000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.