Safety Recall NHTSA · 17V550000 Reported September 1, 2017

Bus may exceed gvwr and gawr when loaded/part 567

Metro Worldwide, Llc · Equipment · 18 vehicles potentially affected

NHTSA ID
17V550000
Manufacturer Campaign
NR (Not Reported)
Component
Equipment
Vehicles Affected
18
Recall Type
Vehicle
Report Received
September 1, 2017
Completion Rate
55.56

Defect Summary

Metro worldwide llc (metro worldwide) is recalling certain 2016-2017 metro link 28wc and 28sh transit buses. in certain configurations, if the bus is fully loaded, the vehicle may exceed the gross vehicle weight rating (gvwr) and gross axle weight rating (gawr) capacity. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Safety Consequence

Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.

Corrective Action

Metro worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the gvwr and gawr requirements, free of charge. the recall began on september 15, 2017. owners may contact metro worldwide customer service at 1-641-903-7369.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Metro Worldwide, Llc dealer and reference recall ID 17V550000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 17V550000

Your rights, the repair process, and what each field on this page means.

What is recall 17V550000?

NHTSA recall 17V550000 was issued by Metro Worldwide, Llc on September 1, 2017. It addresses: Bus may exceed gvwr and gawr when loaded/part 567. The recall affects approximately 18 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Metro Worldwide, Llc dealer and reference NHTSA recall ID 17V550000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.