Large Recall NHTSA · 17V640000 Reported October 10, 2017

Active headrests may not deploy in a crash

Chrysler (fca Us, Llc) · Air Bags · 363,930 vehicles potentially affected

NHTSA ID
17V640000
Manufacturer Campaign
T56
Component
Air Bags
Vehicles Affected
363,930
Recall Type
Vehicle
Report Received
October 10, 2017
Completion Rate
35.94

Defect Summary

Chrysler (fca us llc) is recalling certain 2012 jeep liberty and 2012-2013 chrysler 200 and dodge avenger vehicles. a component within the occupant restraint controller (orc) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

Safety Consequence

If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

Corrective Action

Chrysler will notify owners, and dealers will replace the orc as necessary, free of charge. The recall began on december 4, 2017. owners may contact fca customer service at 1-800-853-1403. fca's number for this recall is t56.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 17V640000 or campaign T56.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Chrysler (fca Us, Llc) or involving Air Bags.

FAQ: Recall 17V640000

Your rights, the repair process, and what each field on this page means.

What is recall 17V640000?

NHTSA recall 17V640000 was issued by Chrysler (fca Us, Llc) on October 10, 2017. It addresses: Active headrests may not deploy in a crash. The recall affects approximately 363,930 vehicles, with the defect involving the Air Bags component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 17V640000 or the manufacturer campaign number T56. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.