Safety chains may fail allowing trailer to detach
Defect Summary
Highland ridge rv (highland ridge) is recalling certain 2018 light recreational trailers, models 312bhts and 275rls. the safety chains on these vehicles may be rated for a gross vehicle weight rating (gvwr) of 7,600 lbs, however the trailer has a gvwr of 11,700 lbs.
Safety Consequence
The lower rated safety chains may fail if the trailer detaches from the tow vehicle, increasing the risk of a crash.
Corrective Action
Highland ridge will notify owners, and dealers will replace the 7,600 lb chains with 11,700 lb chains, free of charge. the recall began on december 4, 2017. owners may contact highland ridge customer service at 1-260-768-7771. highland ridge's number for this recall is 9904364.
Similar Recalls
Other recalls from Highland Ridge Rv or involving Structure.
FAQ: Recall 17V697000
Your rights, the repair process, and what each field on this page means.
What is recall 17V697000?
NHTSA recall 17V697000 was issued by Highland Ridge Rv on November 3, 2017. It addresses: Safety chains may fail allowing trailer to detach. The recall affects approximately 118 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Highland Ridge Rv dealer and reference NHTSA recall ID 17V697000 or the manufacturer campaign number 9904364. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.