Safety Recall NHTSA · 17V698000 Reported November 3, 2017

Incorrect tire and rim selection/fmvss 119, 120

Phoenix Motorcars · N/A · 45 vehicles potentially affected

NHTSA ID
17V698000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Component
N/A
Vehicles Affected
45
Recall Type
Vehicle
Report Received
November 3, 2017
Completion Rate
100.00

Defect Summary

Phoenix motorcars (phoenix) is recalling certain 2015 zeus 300, and 2015-2017 zeus 305 shuttle vans built on a ford e-350 chassis. when the vehicle is fully loaded, it may exceed the gross axle weight rating (gawr) and the gross vehicle weight rating (gvwr). as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 119, "new pneumatic tires-other than passenger cars," and number 120, "wheels and rims-other than passenger cars."

Safety Consequence

If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.

Corrective Action

Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. the recall began on december 27, 2017. owners may contact phoenix customer service at 1-909-987-0815.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Phoenix Motorcars dealer and reference recall ID 17V698000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Phoenix Motorcars or involving N/A.

FAQ: Recall 17V698000

Your rights, the repair process, and what each field on this page means.

What is recall 17V698000?

NHTSA recall 17V698000 was issued by Phoenix Motorcars on November 3, 2017. It addresses: Incorrect tire and rim selection/fmvss 119, 120. The recall affects approximately 45 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Phoenix Motorcars dealer and reference NHTSA recall ID 17V698000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.