Safety Recall NHTSA · 18E028000 Reported May 1, 2018

Gooseneck hitch ball may not fully seat

Q: What is recall 18E028000?

NHTSA recall 18E028000 was issued by Chrysler (fca Us, Llc) on May 1, 2018. It addresses: Gooseneck hitch ball may not fully seat. The recall affects approximately 57,477 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Chrysler (fca Us, Llc) · N/A · 57,477 vehicles potentially affected

NHTSA ID

18E028000

Manufacturer Campaign

U40

Manufacturer

Chrysler (fca Us, Llc)

Component

N/A

Vehicles Affected

57,477

Recall Type

Equipment

Report Received

May 1, 2018

Completion Rate

3.36

Defect Summary

Chrysler (fca us llc) is recalling certain accessory mopar gooseneck ball kits, part numbers 82213631 and 82213632. the retention ball may not fully seat in the receiver plate. despite the shuttle being in the locked position, the gooseneck ball may detach from the truck mounting hardware.

Safety Consequence

If the gooseneck ball does not remain secured, it can cause loss of vehicle control, increasing the risk of a crash.

Corrective Action

Dealers will replace the gooseneck ball, free of charge. the recall began january 24, 2019. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u40.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 18E028000 or campaign U40.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 18E028000

Your rights, the repair process, and what each field on this page means.

What is recall 18E028000?

NHTSA recall 18E028000 was issued by Chrysler (fca Us, Llc) on May 1, 2018. It addresses: Gooseneck hitch ball may not fully seat. The recall affects approximately 57,477 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 18E028000 or the manufacturer campaign number U40. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.