Safety Recall NHTSA · 18E045000 Reported June 21, 2018

Trailer brakes may not be applied

Syncro Corporation · Electrical System · 1,944 vehicles potentially affected

NHTSA ID
18E045000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Syncro Corporation
Component
Electrical System
Vehicles Affected
1,944
Recall Type
Equipment
Report Received
June 21, 2018
Completion Rate
25.36

Defect Summary

Syncro corporation (syncro) is recalling certain hayes sway master aftermarket sway control products, part number 81775. these units may conflict with the tow vehicle's factory-installed integrated brake controllers thereby disabling the tow vehicle's ability to apply the trailer brakes

Safety Consequence

If the trailer brakes cannot be applied, it can cause a loss of control, increasing the risk of a crash.

Corrective Action

Syncro will notify owners, instructing them to return the unit for repair, free of charge. the recall began on august 16, 2018. owners may contact hayes customer service at phone number 1-800-882-1204.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Syncro Corporation dealer and reference recall ID 18E045000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 18E045000

Your rights, the repair process, and what each field on this page means.

What is recall 18E045000?

NHTSA recall 18E045000 was issued by Syncro Corporation on June 21, 2018. It addresses: Trailer brakes may not be applied. The recall affects approximately 1,944 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Syncro Corporation dealer and reference NHTSA recall ID 18E045000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.