Do Not Drive NHTSA · 18V215000 Reported April 4, 2018

Internal cells in battery may short causing fire

Zero Motorcycles Inc. · Electrical System · 218 vehicles potentially affected

⚠ Do Not Drive Warning: NHTSA advises that affected vehicles should not be operated until repaired. Contact your dealer immediately.
NHTSA ID
18V215000
Manufacturer Campaign
SV-ZMC-018-383
Component
Electrical System
Vehicles Affected
218
Recall Type
Vehicle
Report Received
April 4, 2018
Completion Rate
66.51

Defect Summary

Zero motorcycles (zero) is recalling all 2012 zero s, zero ds, and zero dsp (police) motorcycles. cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.

Safety Consequence

An electrical short can increase the risk of a fire.

Corrective Action

Zero motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year zero motorcycles motorcycle. the recall began on april 30, 2018. owners may contact zero customer service at 1-888-841-8085. zero's number for this recall is sv-zmc-018-383. note: since owners are advised to no longer ride or charge the affected motorcycles, zero motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Zero Motorcycles Inc. dealer and reference recall ID 18V215000 or campaign SV-ZMC-018-383.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
  4. Do not drive your vehicle until the repair is completed. Ask about loaner cars or free towing.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Zero Motorcycles Inc. or involving Electrical System.

FAQ: Recall 18V215000

Your rights, the repair process, and what each field on this page means.

What is recall 18V215000?

NHTSA recall 18V215000 was issued by Zero Motorcycles Inc. on April 4, 2018. It addresses: Internal cells in battery may short causing fire. The recall affects approximately 218 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Zero Motorcycles Inc. dealer and reference NHTSA recall ID 18V215000 or the manufacturer campaign number SV-ZMC-018-383. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

What does "Do Not Drive" mean for this recall?

NHTSA has flagged this recall as Do Not Drive, meaning the defect poses an immediate safety risk and affected vehicles should not be operated until they are repaired. Owners should contact their dealer immediately and may be eligible for free towing or a loaner vehicle while awaiting parts.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.