Safety Recall NHTSA · 18V397000 Reported June 14, 2018

Loss of propulsion power in low voltage condition

General Motors, Llc · N/A · 4,606 vehicles potentially affected

NHTSA ID
18V397000
Manufacturer Campaign
18215
Manufacturer
Component
N/A
Vehicles Affected
4,606
Recall Type
Vehicle
Report Received
June 14, 2018
Completion Rate
88.42

Defect Summary

General motors llc (gm) is recalling certain 2013 chevrolet volt vehicles. an update to the hybrid powertrain control module 2 (hpcm2) may have disabled the cell balancing function causing a low-voltage condition.

Safety Consequence

If the voltage drops, the vehicle may lose propulsion, increasing the risk of crash.

Corrective Action

Gm will notify owners, and dealers will reprogram the hpcm2, free of charge. the recall began july 24, 2018. owners may contact chevrolet customer service at 1-800-222-1020. gm's number for this recall is 18215.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized General Motors, Llc dealer and reference recall ID 18V397000 or campaign 18215.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from General Motors, Llc or involving N/A.

FAQ: Recall 18V397000

Your rights, the repair process, and what each field on this page means.

What is recall 18V397000?

NHTSA recall 18V397000 was issued by General Motors, Llc on June 14, 2018. It addresses: Loss of propulsion power in low voltage condition. The recall affects approximately 4,606 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 18V397000 or the manufacturer campaign number 18215. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.