Safety Recall NHTSA · 18V398000 Reported June 14, 2018

Loss of visibility in backup camera/fmvss 111

Chrysler (fca Us, Llc) · Back Over Prevention · 1,837 vehicles potentially affected

NHTSA ID
18V398000
Manufacturer Campaign
U56
Component
Back Over Prevention
Vehicles Affected
1,837
Recall Type
Vehicle
Report Received
June 14, 2018
Completion Rate
86.09

Defect Summary

Chrysler (fca us llc) is recalling certain 2018 dodge journey and ram 1500, 2500, and 3500 vehicles. the backup camera may experience a loss of image display while backing up. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."

Safety Consequence

A loss of image in the rearview camera while backing up can increase the risk of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. the recall began august 2, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u56.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 18V398000 or campaign U56.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Chrysler (fca Us, Llc) or involving Back Over Prevention.

FAQ: Recall 18V398000

Your rights, the repair process, and what each field on this page means.

What is recall 18V398000?

NHTSA recall 18V398000 was issued by Chrysler (fca Us, Llc) on June 14, 2018. It addresses: Loss of visibility in backup camera/fmvss 111. The recall affects approximately 1,837 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 18V398000 or the manufacturer campaign number U56. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.