Safety Recall NHTSA · 18V497000 Reported July 29, 2018

Driveshaft bolts may loosen

Daimler Vans Usa, Llc · Power Train · 6 vehicles potentially affected

NHTSA ID
18V497000
Manufacturer Campaign
NR (Not Reported)
Component
Power Train
Vehicles Affected
6
Recall Type
Vehicle
Report Received
July 29, 2018
Completion Rate
100.00

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2017-2018 mercedes-benz metris vehicles. the drive shaft securing bolts may loosen at the automatic transmission flange.

Safety Consequence

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

Corrective Action

Dvusa will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. the recall began september 28, 2018. owners may contact dvusa customer service at 1-877-762-8267.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Vans Usa, Llc dealer and reference recall ID 18V497000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Vans Usa, Llc or involving Power Train.

FAQ: Recall 18V497000

Your rights, the repair process, and what each field on this page means.

What is recall 18V497000?

NHTSA recall 18V497000 was issued by Daimler Vans Usa, Llc on July 29, 2018. It addresses: Driveshaft bolts may loosen. The recall affects approximately 6 vehicles, with the defect involving the Power Train component.

How do I get this recall repaired?

Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 18V497000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.