Safety Recall NHTSA · 18V603000 Reported September 10, 2018

Wheelchair lift may raise too high

Q: What is recall 18V603000?

NHTSA recall 18V603000 was issued by Turtle Top on September 10, 2018. It addresses: Wheelchair lift may raise too high. The recall affects approximately 180 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Turtle Top · N/A · 180 vehicles potentially affected

NHTSA ID

18V603000

Manufacturer Campaign

NR (Not Reported)

Manufacturer

Turtle Top

Component

N/A

Vehicles Affected

180

Recall Type

Vehicle

Report Received

September 10, 2018

Completion Rate

41.67

Defect Summary

Turtle top is recalling certain 2013-2018 turtle top odyssey, vanterra, and terra transit transit buses, equipped with ricon s-series and k-series titanium wheelchair lifts. the wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Safety Consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Corrective Action

Turtle top will notify owners and dealers will replace the lift positioning input cam, free of charge. the recall began november 7, 2019. owners may contact turtle top customer service at 1-800-296-2105.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Turtle Top dealer and reference recall ID 18V603000 or campaign NR (Not Reported).
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 18V603000

Your rights, the repair process, and what each field on this page means.

What is recall 18V603000?

NHTSA recall 18V603000 was issued by Turtle Top on September 10, 2018. It addresses: Wheelchair lift may raise too high. The recall affects approximately 180 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Turtle Top dealer and reference NHTSA recall ID 18V603000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.