Missing emergency egress windows/fmvss 217
Defect Summary
Motor coach industries (mci) is recalling certain 2018-2019 mci j4500 motorcoaches with the 60 passenger seating option. these vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 217, "bus emergency exits and window retention and release."
Safety Consequence
In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Corrective Action
Mci will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. the recall began april 4, 2019. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is fcp 468.
Similar Recalls
Other recalls from Motor Coach Industries, Inc or involving Structure.
FAQ: Recall 18V692000
Your rights, the repair process, and what each field on this page means.
What is recall 18V692000?
NHTSA recall 18V692000 was issued by Motor Coach Industries, Inc on October 3, 2018. It addresses: Missing emergency egress windows/fmvss 217. The recall affects approximately 37 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 18V692000 or the manufacturer campaign number FCP 468. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.