Incorrect door lever prevents door from opening
Defect Summary
Daimler vans usa, llc (dvusa) is recalling certain 2018 freightliner sprinter 2500 and 3500 and mercedes-benz sprinter 2500 and 3500 vehicles. the right side door latches may have been built with incorrect components. as a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Safety Consequence
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Corrective Action
Dvusa will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. the recall began january 31, 2019. Owners may contact dvusa at 1-877-762-8267.
Similar Recalls
Other recalls from Daimler Vans Usa, Llc or involving Latches/locks/linkages.
FAQ: Recall 18V743000
Your rights, the repair process, and what each field on this page means.
What is recall 18V743000?
NHTSA recall 18V743000 was issued by Daimler Vans Usa, Llc on October 24, 2018. It addresses: Incorrect door lever prevents door from opening. The recall affects approximately 76 vehicles, with the defect involving the Latches/locks/linkages component.
How do I get this recall repaired?
Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 18V743000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.