Incorrect location of water heater exhaust
Defect Summary
Keystone rv company (keystone) is recalling certain 2019 crossroads cruiser recreational trailers with the water heater installed under the slide out. the exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.
Safety Consequence
If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.
Corrective Action
The affected vehicles are still in dealer inventory and keystone will relocate the water heater, free of charge. owner letters will not be sent. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 18-335.
Similar Recalls
Other recalls from Keystone Rv Company or involving Equipment.
FAQ: Recall 18V767000
Your rights, the repair process, and what each field on this page means.
What is recall 18V767000?
NHTSA recall 18V767000 was issued by Keystone Rv Company on October 31, 2018. It addresses: Incorrect location of water heater exhaust. The recall affects approximately 7 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 18V767000 or the manufacturer campaign number 18-335. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.