No gps location in the event of a crash
Defect Summary
Volvo car usa llc (volvo) is recalling certain 2017-2019 volvo xc90, s90, v60, v60 cross country, v90, xc40, xc60, and v90 cross country vehicles. the software installed in the vehicle connectivity module (vcm) may have an error causing the telematics and driver support systems to function improperly. as a result, the gps will not provide location information to emergency personnel in the event of an emergency.
Safety Consequence
If the gps location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Corrective Action
Volvo will notify owners, and dealers will correct the software, free of charge. the recall began december 26, 2018. owners may contact volvo customer service at 1-800-458-1552. volvo's number for this recall is r39917.
Similar Recalls
Other recalls from Volvo Car Usa, Llc or involving Electrical System.
FAQ: Recall 18V800000
Your rights, the repair process, and what each field on this page means.
What is recall 18V800000?
NHTSA recall 18V800000 was issued by Volvo Car Usa, Llc on November 13, 2018. It addresses: No gps location in the event of a crash. The recall affects approximately 17,548 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Volvo Car Usa, Llc dealer and reference NHTSA recall ID 18V800000 or the manufacturer campaign number R39917. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.