Safety Recall NHTSA · 18V910000 Reported December 19, 2018

Active driving system may not detect hands off

Mercedes-benz Usa, Llc · Lane Departure · 6,200 vehicles potentially affected

NHTSA ID
18V910000
Manufacturer Campaign
2019040024
Component
Lane Departure
Vehicles Affected
6,200
Recall Type
Vehicle
Report Received
December 19, 2018
Completion Rate
93.44

Defect Summary

Mercedes-benz usa, llc. (mercedes) is recalling certain 2018 s450 4matic, s560 4matic coupe, s63 amg 4matic coupe, maybach s560 4matic, s560 4matic, s63 amg and s63 amg 4matic cabrio vehicles. the hands-off-detection system may malfunction, causing the active steering assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Safety Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Corrective Action

Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. the recall began may 13, 2019. owners may contact mercedes customer service at 1-800-367-6372. mbusa's number for this recall is 2019040024.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 18V910000 or campaign 2019040024.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Lane Departure.

FAQ: Recall 18V910000

Your rights, the repair process, and what each field on this page means.

What is recall 18V910000?

NHTSA recall 18V910000 was issued by Mercedes-benz Usa, Llc on December 19, 2018. It addresses: Active driving system may not detect hands off. The recall affects approximately 6,200 vehicles, with the defect involving the Lane Departure component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 18V910000 or the manufacturer campaign number 2019040024. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.