Safety Recall NHTSA · 19V027000 Reported January 7, 2019

Loss of steering control

Motor Coach Industries, Inc · Steering · 2,089 vehicles potentially affected

NHTSA ID
19V027000
Manufacturer Campaign
SB 469
Component
Steering
Vehicles Affected
2,089
Recall Type
Vehicle
Report Received
January 7, 2019
Completion Rate
13.24

Defect Summary

Motor coach industries (mci) is recalling certain 2001-2015 j4500 and 1997-2013 102el3/e4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. the axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Safety Consequence

Loss of steering control may increase the risk of a crash.

Corrective Action

Mci will inspect and repair axle alignment, as necessary, free of charge. mci issued owners an interim notification on march 26, 2019. owner notification letters were mailed on may 14, 2021. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 469.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Motor Coach Industries, Inc dealer and reference recall ID 19V027000 or campaign SB 469.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Motor Coach Industries, Inc or involving Steering.

FAQ: Recall 19V027000

Your rights, the repair process, and what each field on this page means.

What is recall 19V027000?

NHTSA recall 19V027000 was issued by Motor Coach Industries, Inc on January 7, 2019. It addresses: Loss of steering control. The recall affects approximately 2,089 vehicles, with the defect involving the Steering component.

How do I get this recall repaired?

Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 19V027000 or the manufacturer campaign number SB 469. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.