Safety Recall NHTSA · 19V100000 Reported February 15, 2019

Rooftop glass panel may shatter

New Flyer Of America, Inc. · Visibility · 172 vehicles potentially affected

NHTSA ID
19V100000
Manufacturer Campaign
R19-002
Component
Visibility
Vehicles Affected
172
Recall Type
Vehicle
Report Received
February 15, 2019
Completion Rate
100.00

Defect Summary

New flyer industries ltd. (new flyer) is recalling certain 2018 xde60 and xd40, 2018-2019 xn40, and 2019 xe60 heavy duty urban transit buses. the affected vehicles are equipped with an as-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.

Safety Consequence

If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.

Corrective Action

New flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. the recall began on march 6, 2019. owners may contact new flyer customer service at 1-204-224-6706. new flyer's number for this recall is r19-002.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized New Flyer Of America, Inc. dealer and reference recall ID 19V100000 or campaign R19-002.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from New Flyer Of America, Inc. or involving Visibility.

FAQ: Recall 19V100000

Your rights, the repair process, and what each field on this page means.

What is recall 19V100000?

NHTSA recall 19V100000 was issued by New Flyer Of America, Inc. on February 15, 2019. It addresses: Rooftop glass panel may shatter. The recall affects approximately 172 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized New Flyer Of America, Inc. dealer and reference NHTSA recall ID 19V100000 or the manufacturer campaign number R19-002. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.