Safety Recall NHTSA · 19V102000 Reported February 15, 2019

Wheelchair lift may raise too high/fmvss 403

Eldorado National-kansas · N/A · 73 vehicles potentially affected

NHTSA ID
19V102000
Manufacturer Campaign
NR (Not Reported)
Component
N/A
Vehicles Affected
73
Recall Type
Vehicle
Report Received
February 15, 2019
Completion Rate
52.05

Defect Summary

Eldorado national- kansas (eldorado) is recalling certain 2012-2018 goshen impulse, gcii, and pacer shuttle buses equipped with ricon s-series and k-series wheelchair lifts, models k200, k201, k550, k551, s200, s550, s551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 403, "platform lift systems."

Safety Consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Corrective Action

Eldorado will notify owners, and ricon dealers will replace the lift positioning input cam, free of charge. The recall began march 29, 2019. Owners may contact ricon customer service at 1-800-322-2884.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Eldorado National-kansas dealer and reference recall ID 19V102000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 19V102000

Your rights, the repair process, and what each field on this page means.

What is recall 19V102000?

NHTSA recall 19V102000 was issued by Eldorado National-kansas on February 15, 2019. It addresses: Wheelchair lift may raise too high/fmvss 403. The recall affects approximately 73 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Eldorado National-kansas dealer and reference NHTSA recall ID 19V102000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.