Wheelchair lift may raise too high/fmvss 403
Defect Summary
New england wheels (new england) is recalling certain 2008, 2013 and 2014 ford e-250 vehicles modified to be equipped with ricon wheelchair lifts. the wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 403, "platform lift systems."
Safety Consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Corrective Action
New england has notified owners, and ricon dealers will replace the lift positioning input cam, free of charge. the recall began on march 18, 2019. owners may contact ricon customer service at 1-800-322-2884 or new england customer service at 1-978-663-9724.
Similar Recalls
Other recalls from Frontrunner Bus Group, Inc. or involving N/A.
FAQ: Recall 19V125000
Your rights, the repair process, and what each field on this page means.
What is recall 19V125000?
NHTSA recall 19V125000 was issued by Frontrunner Bus Group, Inc. on February 26, 2019. It addresses: Wheelchair lift may raise too high/fmvss 403. The recall affects approximately 3 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Frontrunner Bus Group, Inc. dealer and reference NHTSA recall ID 19V125000 or the manufacturer campaign number 18E-044. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.