Barrier may not properly restrain occupant
Defect Summary
Collins bus corporation (collins bus) is recalling certain 2015-2019 midbus dh500, dh516, dh400, de416, de500, de516, th400, sh416, and sh400 school buses equipped with hsm 39-inch fb11 restraining barriers. in a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. as a result, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 222, "school bus passenger seating and crash protection."
Safety Consequence
Failure to properly restrain an unbelted seat occupant can increase the risk of injury.
Corrective Action
Collins will notify owners, and hsm dealers will reinforce the barrier frame, free of charge. The recall began april 12, 2019. owners may contact collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19e-010.
Similar Recalls
Other recalls from Collins Bus Corporation or involving Seats.
FAQ: Recall 19V211000
Your rights, the repair process, and what each field on this page means.
What is recall 19V211000?
NHTSA recall 19V211000 was issued by Collins Bus Corporation on March 19, 2019. It addresses: Barrier may not properly restrain occupant. The recall affects approximately 3,787 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Collins Bus Corporation dealer and reference NHTSA recall ID 19V211000 or the manufacturer campaign number 19e-010. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.