Right door cannot be opened from outside
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling certain 2019 cla250 and cla250 4matic vehicles. the right side door locks may not have been properly manufactured. as a result, the right-side doors may not be able to be opened from outside of the vehicle.
Safety Consequence
In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
Corrective Action
Mbusa will notify owners, and dealers will replace the door locks, free of charge. the recall began may 3, 2019. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2019030020.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Latches/locks/linkages.
FAQ: Recall 19V219000
Your rights, the repair process, and what each field on this page means.
What is recall 19V219000?
NHTSA recall 19V219000 was issued by Mercedes-benz Usa, Llc on March 20, 2019. It addresses: Right door cannot be opened from outside. The recall affects approximately 5 vehicles, with the defect involving the Latches/locks/linkages component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V219000 or the manufacturer campaign number 2019030020. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.