Seat back may not stay upright
Defect Summary
New england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats. when the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Corrective Action
New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began may 27, 2019. owners may contact freedman customer service at 1-800-443-4540 or new england at 1-800-886-9247.
Similar Recalls
Other recalls from Frontrunner Bus Group, Inc. or involving N/A.
FAQ: Recall 19V333000
Your rights, the repair process, and what each field on this page means.
What is recall 19V333000?
NHTSA recall 19V333000 was issued by Frontrunner Bus Group, Inc. on April 29, 2019. It addresses: Seat back may not stay upright. The recall affects approximately 544 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Frontrunner Bus Group, Inc. dealer and reference NHTSA recall ID 19V333000 or the manufacturer campaign number 18E-076. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.