Safety Recall NHTSA · 19V400000 Reported May 29, 2019

Back up camera display image may be reversed

Pl Custom Emergency Vehicles · N/A · 41 vehicles potentially affected

NHTSA ID
19V400000
Manufacturer Campaign
19E-009
Manufacturer
Pl Custom Emergency Vehicles
Component
N/A
Vehicles Affected
41
Recall Type
Vehicle
Report Received
May 29, 2019
Completion Rate
100.00

Defect Summary

Pl custom emergency vehicles co. (pl custom emergency vehicles) is recalling certain 2017-2019 titan type i and type iii ambulances equipped with asa electronics voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Safety Consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Corrective Action

Pl custom emergency vehicles will work with asa to notify the affected owners and remedy the displays, free of charge. the recall began may 9, 2019. owners may contact asa electronics customer service at 1-800-384-4400 or pl custom emergency vehicles at 1-732-233-1411.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Pl Custom Emergency Vehicles dealer and reference recall ID 19V400000 or campaign 19E-009.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 19V400000

Your rights, the repair process, and what each field on this page means.

What is recall 19V400000?

NHTSA recall 19V400000 was issued by Pl Custom Emergency Vehicles on May 29, 2019. It addresses: Back up camera display image may be reversed. The recall affects approximately 41 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Pl Custom Emergency Vehicles dealer and reference NHTSA recall ID 19V400000 or the manufacturer campaign number 19E-009. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.