Safety Recall NHTSA · 19V401000 Reported May 29, 2019

Back up camera display image may be reversed

Vci Emergency Vehicle Specialists · N/A · 22 vehicles potentially affected

NHTSA ID
19V401000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Vci Emergency Vehicle Specialists
Component
N/A
Vehicles Affected
22
Recall Type
Vehicle
Report Received
May 29, 2019

Defect Summary

Vci emergency vehicle specialists (vci) is recalling certain 2017-2018 ford f-550, 2014 e-350 and e-450, 2015 f-250 and f-450, 2016 e-450, 2017 e-350, f-450 and e-450, 2018 f-350, 2010 e-450, 2005-2006 e-450, 2009 e-450 and chevrolet c4500-based type i and type iii ambulances equipped with asa electronics voyager monitors used to display the back-up camera image. the monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Safety Consequence

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Corrective Action

Vci emergency vehicle specialists will work with asa to notify the owners, and remedy the displays, free of charge. the recall began may 9, 2019. owners may contact asa electronics at 1-800-384-4400.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Vci Emergency Vehicle Specialists dealer and reference recall ID 19V401000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 19V401000

Your rights, the repair process, and what each field on this page means.

What is recall 19V401000?

NHTSA recall 19V401000 was issued by Vci Emergency Vehicle Specialists on May 29, 2019. It addresses: Back up camera display image may be reversed. The recall affects approximately 22 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Vci Emergency Vehicle Specialists dealer and reference NHTSA recall ID 19V401000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.