Safety Recall NHTSA · 19V489000 Reported June 25, 2019

Loss of electric power steering

Q: What is recall 19V489000?

NHTSA recall 19V489000 was issued by Daimler Vans Usa, Llc on June 25, 2019. It addresses: Loss of electric power steering. The recall affects approximately 2 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Daimler Vans Usa, Llc · N/A · 2 vehicles potentially affected

NHTSA ID

19V489000

Manufacturer Campaign

VS2LENKEPS

Manufacturer

Daimler Vans Usa, Llc

Component

N/A

Vehicles Affected

Recall Type

Vehicle

Report Received

June 25, 2019

Completion Rate

100.00

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz metris vehicles. an internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

Safety Consequence

An unexpected loss of power steering assist can increase the risk of crash.

Corrective Action

Dvusa will notify owners, and metris dealers will replace the steering unit, free of charge. the recall began july 2, 2019. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs2lenkeps.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Daimler Vans Usa, Llc dealer and reference recall ID 19V489000 or campaign VS2LENKEPS.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 19V489000

Your rights, the repair process, and what each field on this page means.

What is recall 19V489000?

NHTSA recall 19V489000 was issued by Daimler Vans Usa, Llc on June 25, 2019. It addresses: Loss of electric power steering. The recall affects approximately 2 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 19V489000 or the manufacturer campaign number VS2LENKEPS. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.