Incorrect rear side windows installed
Defect Summary
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz and freightliner sprinter 1500, 2500, 3500 and 4500 vehicles. the rear side windows may be single-pane safety glass instead of laminated safety glass.
Safety Consequence
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Corrective Action
Dvusa will notify owners, and mercedes-benz or freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. Dvusa issued owners an interim notification on august 16, 2019. the recall began january 21, 2020. owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3verglas.
Similar Recalls
Other recalls from Daimler Vans Usa, Llc or involving Visibility.
FAQ: Recall 19V507000
Your rights, the repair process, and what each field on this page means.
What is recall 19V507000?
NHTSA recall 19V507000 was issued by Daimler Vans Usa, Llc on July 2, 2019. It addresses: Incorrect rear side windows installed. The recall affects approximately 1,079 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 19V507000 or the manufacturer campaign number VS3VERGLAS. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.